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Shipping Information
Shipping and Delivery Time
If you have purchased downloadable software or subscriptions to software systems, they you will be notified by email otherwise of how to download or access your products.
If you have purchased tangible goods, you will be notifed by email or otherwise of how you will receive your goods.

For tangible goods, deliveries are scheduled Monday through Friday during normal business hours, except local holidays.
Please note that, there might be a verification of the payment card data before shipping your order. This normally requires less than 24 hours, but delivery times may be subject to delay by consequence.

Shipping Costs
If delivery costs apply, they will be clearly shown, before you finalise your purchase.
Please provide a suitable shipping address where we can ensure delivery and where someone can sign for your order.

Notification of Order Shipment
When we dispatch your order, we will send you a confirmation email with the tracking number that you will be able to use to check the status of your order at any time during the delivery process.
It can take up to 12 hours for the tracking number to be activated from the moment you receive the shipping confirmation email.

Order Tracking
Once your order has been dispatched we will send you a confirmation email with a tracking number that you can use to check the status of your order at any time.